Distribution Lead

Conn's Home Plus
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Conn’s History:

Conn’s was founded over 127 years ago and is currently operating 100+ stores and expanding into new markets. Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.


  • Ensures product flows in a timely manner and that product flow problems are identified early and are proactively resolved
    • As measured by relevant metrics and KPIs
  • Supports the facility operating budget and KPIs by validating and achieving standards, achieving and exceeding daily operating goals, and driving down non-measured / indirect hours while maintaining service levels
    • As measured by meeting line item PPH goals and effectively adjusting labor throughout the shift
    • Meeting Retail & Delivery Service level objectives
  • Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
    • As measured by internal DC accuracy goals
  • Ensures workforce engagement in company values through the effective execution of HR, LP and Safety policy and programs
    • As measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink

Essential Functions:

  • Actively embraces continuous improvement through improvement of self as much as improvement of team, processes and environment
  • Identify and implement best practices
  • Perform operational training and cross-training events
  • Create a culture of ownership and participation
  • Excellent customer service and follow-up skills
  • Formulates and executes tactical day-to-day and hour-by-hour operating plans and adjust staffing and resources based on volume and service level expectations
  • Works in direct labor role as time permits
  • Demonstrates team building skills and leads by example
  • Maximizes use of fixed assets
  • Subject matter expert in WMS, and able to perform research on exceptions
  • Provides direction on key responsibilities: Productivity monitoring, reporting and feedback; quality performance and feedback; inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
  • Ensures company policies are communicated, understood, and administered
  • Maintains a safe, secure and healthy work environment, able to show year-on-year improvements in accident and injury statistics
  • Maintains necessary equipment and tools for the operation to succeed
  • Partners effectively with others


  • Distribution Center Experience 2+ years preferred
  • 2+ years leadership experience preferred
  • High School Diploma or equivalent required
  • Some college work preferred

Physical requirements and/or environment: Distribution Center

Conn’s is PROUD to be an equal opportunity employer.

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