Retail Energy Advisor
Energy Advisors play a pivotal role in allowing Tesla to achieve our mission. Energy Advisors are an innovative, hybrid retail sales integration within Tesla. In this role, you will engage with potential customers in our sales locations, exciting them about learning and experiencing our innovative products and programs. During every interaction with a customer, you will strive to understand the customer’s needs, schedule an energy consultation and help them join the transition to sustainable energy. You will ultimately be measured and rewarded by your ability to close customers on installing solar systems, as well as driving powerwall sales.
You will work alongside our Customer Experience Specialists and Owner Advisors to provide exceptional customer service. Supporting your sales peers and prioritizing teamwork is essential to achieving the highest level of success.
Energy Advisors take a consultative approach to educate customers on the growing solar/clean energy industry. You will spend part of your time in our sales locations engaging with prospective customers, and part of your time visiting & consulting with prospective customers at their homes. You are also responsible for generating referrals and leads through events. You are the primary, external representatives of Tesla Energy sales. This position requires drive, self-motivation, desire to help customers and a high degree of professionalism to represent products that are truly changing the world.
Meet or exceed monthly sales quotas
Drive a high level of self-generated pipeline activity through referrals, events and sales networking activities
Deliver exceptional customer service to provide the perfect experience throughout the sales & installation process, as well as continued support throughout ownership
Display creativity / ingenuity in presenting solutions (financial, technical, lifestyle, practical) to customers considering but uncertain about going solar
Represent Tesla in a professional and responsible manner
Welcome all walk in guests, answer questions pertaining to both energy and vehicle products and generally manage the customer’s Tesla experience in the most positive way
Minimum 15 to 20 hours spent in-store focusing on lead capture and building pipeline
Enthusiastically educate all customers and fans about the benefits of going solar and electric
Assist Owner Advisors in co-piloting test drives for Tesla enthusiasts and providing an experience that future customers would highly recommend to friends and family
Help Tesla maintain a healthy sales pipeline by collecting customer contact information and subscribing them to digital updates from the company
Your performance will be measured by your ability to engage with and sign up potential customers in the store, over the phone or in their home during a consultation for one of our products or programs
Bachelor’s degree or equivalent experience
2+ years sales experience with proven track record to meet or exceed goals
Excellent written & verbal communication skills
Strong focus on customer service
Self-starting entrepreneur with exceptional project management skills and great attention to detail
Ability to prioritize multiple projects and adhere to business-critical deadlines
Strong sense of team mentality and culture
Ability to work evenings and weekends in both a retail and in-home sales environment
Valid driver’s license in the country in which you are applying, 2 year minimum driving record required with a clean driving history
Tesla participates in the E-Verify Program
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